We collect various types of personal information depending on how you interact with our Services. This information is either provided directly by you or collected automatically.

When you access our Services, we may automatically collect certain information, such as:

• IP Address
• Browser and Device Information: Including your browser type, operating system, device type, and unique device identifiers.
• Usage Data: Such as pages viewed, features used, time spent on the website, and interactions with content.
• Location Data: Inferred from your IP address to customize content and Services based on your location.

We may also collect data through cookies and similar tracking technologies. You can manage or restrict cookie settings through your browser or device preferences.

We collect personal information that you voluntarily share when you use our Services, including:

• Contact Information: Your name, email address, phone number, and mailing address.
• Account Information: If you create an account with us, we collect your username, password, and other registration details.
• Transaction Data: If you purchase products or services, we collect payment details through secure third-party payment processors.
•  Communication Data: Any correspondence or inquiries you submit, including feedback, surveys, and support requests.

All the information you provide must be accurate, complete, and up to date. Please notify us of any changes.

Only authorized Uncovai personnel and third-party service providers acting on our behalf have access to your personal information, and it’s strictly used to fulfill our services.

We do not process sensitive personal information, such as:

• Health or medical data
• Racial or ethnic origin
• Religious beliefs
• Political opinions
• Genetic or biometric data
• Sexual orientation

Yes, we may receive information about you from external sources, including:

• Public Databases: For contact details and demographic data.
• Marketing Partners: To send targeted communications about products or services that may be of interest to you.
• Social Media Platforms: When you interact with us via social media or connect through your social media accounts.

This information is used to supplement the data you provide, enhance our Services, and ensure a seamless experience.

We process personal data to operate, improve, and deliver our Services effectively. We may use your data for the following purposes:

• Service Delivery: To manage accounts, fulfill orders, process payments, and provide customer support.
• Personalization: To tailor content, communications, and Services to your preferences and behavior.
•  Communication: To send you notifications, promotional emails, or other updates relevant to your account or our offerings.
• Security and Fraud Prevention: To monitor suspicious activity, detect fraudulent transactions, and secure your data.
• Analytics: To track usage patterns, monitor website performance, and improve the overall user experience.
•  Compliance with Laws: To meet our legal obligations, such as tax reporting or regulatory compliance.

We share your personal information only when necessary and with trusted third parties. Examples include:

• Business Transfers: If our company undergoes a merger, acquisition, or asset sale, your data may be transferred as part of that process.
• Affiliates: We may share information with our affiliated companies under the same ownership and control, provided they adhere to this Privacy Policy.
• Service Providers: We work with third-party vendors to perform services on our behalf, such as payment processing, data analysis, and email marketing.
• Business Partners: If you participate in joint marketing activities or promotional offerings with our partners, we may share relevant data.
• Legal Obligations: We may disclose information if required to do so by law, court order, or government regulation.

We ensure that all third parties with whom we share data adhere to strict confidentiality and data protection standards.

Yes, we use cookies and similar technologies to collect and store certain information. Cookies help us:

• Personalize your experience on our Services
• Analyze how users interact with our platform
• Provide tailored advertising and promotions
• Monitor website performance and improve functionality

You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to fully use some features of our Services.

If you choose to log in to our Services using your social media accounts (e.g., Facebook,X), we may have access to certain profile information provided by those platforms. This could include:

• Your name
• Email address
• Profile picture
• Friends list (depending on your social media settings)
• Public information on your social media profile

We use this information solely for login purposes and to enhance your user experience. We recommend reviewing the privacy policies of your social media platforms for more information on how they manage your data.

We may transfer, store, and process your personal data in countries other than your own, including countries that may not have the same data protection laws as your home country. We take all necessary measures to ensure that your data is protected, such as:

• Implementing data protection agreements
• Complying with regulations such as the General Data Protection Regulation (GDPR) for international transfers

Rest assured, we will always handle your information in compliance with applicable laws, regardless of where it is stored or processed.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with legal, regulatory, and business requirements. Once the data is no longer needed, we will either delete or anonymize it. In cases where deletion is not feasible (e.g., backups or archives), we will securely store the data until it can be deleted.

We do not knowingly collect or solicit personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly. If you believe we have collected data from a minor, please contact us immediately.

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access:Request access to the personal data we hold about you.
• Correction: Request corrections to any inaccuracies in your information.
• Deletion: Request that we delete your personal data, subject to legal obligations.
• Objection: Object to the processing of your personal information for specific purposes (e.g., direct marketing).
• Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise these rights, you can submit a request via the contact details provided at the end of this policy. We will respond in accordance with applicable data protection laws.

Most web browsers and some mobile operating systems include a “Do-Not-Track” (DNT) feature that you can activate to signal your privacy preferences. However, there is no standard protocol for DNT requests, and as such, we do not currently respond to these signals. We will review any changes to the DNT protocol in the future and update our practices accordingly.

Yes, we may update this Privacy Policy from time to time to reflect changes in our practices or for other legal, regulatory, or operational reasons. We will notify you of any material changes by updating the “Last Updated” date and posting a new version on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
How Can You Review, Update, or Delete Your Data?
You may request to review, update, or delete your personal information by contacting us at contact@uncovai.com. We will process your request in accordance with applicable data protection laws and respond as soon as possible.